SEND US A MESSAGE
Drop Us a Line
Business Hours
Monday –
Friday9:00 AM – 6:00 PM
Saturday10:00 AM – 4:00 PM
Sunday12:00 PM – 4:00 PM
Time ZoneAEST
Expected Response Times
Email: Within 24
hours
Phone: Immediate
Live Chat: Within
minutes
Social Media: Same
day
Quick Tips for Faster Help
- Be specific about your question or issue
- Include relevant details (browser, device type, etc.)
- Check our FAQ section first
- Use the correct contact method for your inquiry type
Common Questions
We review all major Australian lottery platforms that are fully licensed and regulated.
Our team evaluates each platform based on licensing status, game variety, user
experience, customer support, and player feedback. We prioritize lotteries that are
popular with Australian players and have a proven track record of fair play and timely
payouts.
Yes, we're transparent about this. Some links are affiliate links, which means we may
earn a small commission if you click through and play. This does not influence our
reviews or recommendations. We only work with licensed, reputable operators and keep our
review process independent.
While we can't directly resolve issues, we can guide next steps: contact the operator's
support first; if unresolved, contact the relevant state gambling authority. We can also
point you to consumer protection resources and explain player rights.
We monitor platforms continuously and update when terms, odds, or games change.
Comprehensive passes are done at least quarterly and we watch player feedback daily.
Spot something outdated? Tell us!
For newcomers we often suggest Saturday Lotto or BIG Lotto: simple rules and reasonable
odds. Instant win games are also beginner-friendly with immediate results. Always start
small and read the rules.
We're Here to Help!
Don't be shy! Whether you have a quick question, need technical support, or just want to chat about the latest lottery trends, our team is ready to help.