WHAT WE COLLECT
Only essential information like email addresses, website usage data, and preferences to improve your experience.
Responsible gaming info here
Only essential information like email addresses, website usage data, and preferences to improve your experience.
To provide better content, send newsletters (if requested), and improve our website functionality.
We don't sell your data. Limited sharing with trusted service providers (like email services) only.
Access, update, or delete your data anytime. Opt out of communications. Full control over your information.
We may receive information about you from third-party services like Google Analytics, social media platforms, or affiliate networks, but only when you've given permission to those services.
Legal Basis: We process your personal information based on legitimate interests (improving our services), consent (newsletters), contractual necessity (providing our services), and legal compliance (Australian privacy laws).
We work with trusted companies that help us operate our website (hosting, email services, analytics). They can only use your data to provide these services.
We may share information when required by law, court order, or to protect our rights and safety.
If we sell or merge our business, your information may be transferred as part of that transaction.
Cookies are small text files stored on your device that help websites remember your preferences and improve your experience. We use several types of cookies on our website.
Required for basic website functionality
Help us understand how you use our site
Remember your choices and settings
Track visits for advertising purposes
You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality. Most browsers allow you to block or delete cookies, and some offer "Do Not Track" options.
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
In the unlikely event of a data breach, we will promptly notify affected users and relevant authorities as required by law. We maintain an incident response plan to minimize any potential impact.
While we work hard to protect your information, please help us by using strong passwords, keeping your contact information current, and being cautious about sharing personal information online.
Request a copy of all personal information we hold about you
Correct any inaccurate or outdated personal information
Request deletion of your personal information (with some exceptions)
Limit how we use your personal information
Unsubscribe from marketing communications anytime
Contact us or the Australian Privacy Commissioner
To exercise any of these rights, contact us at:
Email: [email protected]
Subject Line: "Privacy Rights Request"
Response Time: We'll respond within 30 days
We retain personal information only as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law.
Kept while your account is active, plus 2 years after deletion
Kept for 3 years after last contact for support purposes
Aggregated data kept for 2 years, individual data for 14 months
Kept until you unsubscribe, then deleted within 30 days
When we delete your personal information, we use secure deletion methods to ensure it cannot be recovered. Backup copies are also securely deleted according to our retention schedule.
As an Australian company, we primarily store and process your data within Australia. However, some of our service providers may be located overseas.
Our website is intended for users who are at least 18 years old. We do not knowingly collect personal information from children under 18.
If you believe we have collected information from your child, please contact us immediately at [email protected]
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
By continuing to use our website after changes are posted, you accept the updated Privacy Policy. If you don't agree with changes, please stop using our website.
If you have any questions about this Privacy Policy, how we handle your data, or want to exercise your privacy rights, don't hesitate to reach out.
Australian Privacy Commissioner: If you're not satisfied with our response to your privacy concerns, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au